Common radiator questions, Read Stelrad FAQs

Q: When do I need to use Low Surface Temperature radiators?

LST radiators are an ideal choice wherever high efficiency heating is required, yet where safety demands a low surface temperature i.e. where people may injure themselves if left in contact with a standard radiator. The range of Stelrad LST radiators reach a maximum 43°C and are ideal for residential homes, hospitals, schools, nurseries and children’s bedrooms. To find out more about LST’s, check out this video:

Q: Do you run CPD (Continuing Professional Development) courses?

Stelrad are proud to offer RIBA (Royal Institute of British Architects) and CIBSE (Chartered Institute of British Service Engineers) accredited CPD (Continuing Professional Development) training sessions. Learn about the latest developments in radiators with a CPD training session led by a fully qualified specialist from Stelrad. The one-hour training session counts towards your 35 hour annual CPD requirement and can be arranged for you on a one-to-one or group basis at your practice, at a time to suit you. To find out more about the CPD courses on offer on our CPD training page , or to discuss further call 01709 572201 or email info@stelrad.com

Q: Do Radiators Outperform Underfloor Heating?

Yes, radiators are often more efficient and have lower running costs than a combination of radiators and underfloor heating. Radiators offer flexibility through responsive and targeted heating and are typically more cost effective than alternative heating solutions. You can turn radiators on for short bursts of heat or turn them on for longer periods. By comparison, underfloor heating takes longer to heat up and warm rooms, while being more expensive to run for extended periods of time. In a recent report, it was discovered homes that have air source heat pump with radiators throughout cost an average of 11% less to run than underfloor heating. For more information click here .

Q: Are Radiators More Cost Effective than Underfloor Heating?

With radiators, you have more flexibility with your heating. You can use the controls for targeted heating in one room or set the timer to activate the heating at certain times, with options such as one-hour boosts. Comparatively, underfloor heating takes longer to heat up. Underfloor heating is best suited to constant heating, but this isn’t a viable option for many households due to the high running costs. It’s 25% to 35% more expensive to have underfloor heating on 24 hours a day than radiators on during typical hours (7am to 9am and from 4pm to 11pm). For more information click here .

Q: Are Radiators of Underfloor Heating a More Responsive Heat Solution?

Radiators allow you to use targeted heat with a locally mounted TRV. You can quickly turn a radiator on and heat a room in a short space of time. With underfloor heating, it takes much longer to heat a room and has a higher running cost if you only want the heating on briefly. For more information click here .

Q: Are radiators or underfloor heating more effective in colder climates?

Radiators give you more flexibility when it comes to a sudden cold snap. You can quickly give the heating a boost and heat a particular room or the whole house. Radiators have intuitive and simple temperature control that can provide targeted heat to a particular room or area in the home. For more information click here .

Q: Where can I find Stelrad BIM products?

Stelrad has invested in several core ranges designed in the format for Building Information Model (BIM). Specifying Stelrad has never been so easy, simply select the product, drag into your document and drop.

Q: What is your product warranty?

Most horizontal steel panel radiators come with a 10 year warranty, the Softline has a 15 year warranty but all other radiators have a 5 year warranty. The warranty covers any defect that is attributable to a manufacturing, assembly or material fault only, further details are available on request or download our warranty statement for full details. Please be aware the warranty is void if you paint your own radiator.